Payment Policy
We are committed to providing a secure and straightforward checkout experience. Please review our payment details below.
1. Accepted Payment Methods
We exclusively use Shopify Payments as our official payment processing service to ensure secure and seamless transactions. Through Shopify Payments, we accept the following payment options:
PayPal: PayPal is a popular global payment method, and our store supports secure, fast, and easy payments through PayPal.
Major Credit & Debit Cards: Visa, MasterCard, American Express, Discover (and other region-specific cards supported by Shopify Payments)
2. Payment Security
Your security is our priority. All payments are processed through encrypted and PCI-DSS compliant gateways to ensure your information is protected. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
We do not store your full payment details on our servers. All transactions are monitored for suspicious activity, and any fraudulent transactions will be investigated promptly.
3. Currency & Taxes
All prices are displayed in Pound (GBP) unless otherwise specified based on your region.
For international orders, your bank may apply currency conversion fees based on their exchange rates. We are not responsible for these charges.
Applicable sales tax, VAT, GST, or other regional taxes will be calculated and added during checkout based on your shipping address and local regulations.
4. Shipping Fees
Shipping costs are calculated based on your location, selected shipping method, and order weight/size. You will see the exact shipping fee before finalizing your order.
We offer free standard shipping on eligible orders. Please see the checkout page for specific delivery times, regional availability, and any restrictions.
We will arrange shipment within 1-2 working days and the customer will receive the package within 3-10 days.
Please note: Some regions may incur additional customs duties or import taxes, which are the customer’s responsibility.
5. Order Verification & Fraud Prevention
To ensure a secure shopping environment for our customers and our business, and to prevent fraudulent activities, we may take the following measures:
Identity Verification: For high-value orders or transactions flagged as potentially risky, we may request additional documentation to verify your identity (such as proof of address or confirmation of payment method ownership).
Order Review: If suspicious activity is detected, we may place a temporary hold on an order for further review before processing or shipping.
Order Cancellation: Orders that cannot be verified or are confirmed to be fraudulent will be canceled immediately. Any charged amounts will be refunded according to our refund policy.
Service Refusal: We reserve the right to refuse service to any individual or entity suspected of engaging in fraudulent or abusive transaction behavior.
We maintain a strict anti-fraud policy and reserve the right to reject any order that does not meet our security or payment verification requirements. These measures help protect both our customers and our business from financial loss and misuse.
6. Policy Updates
We may update this Payment Policy periodically to reflect changes in our practices, legal requirements, or service improvements. The latest version will always be posted on this page with the effective date. Continued use of our services after changes constitute your acceptance of the updated policy.
7. Contact Us
If you have any questions about payments, security, or this policy, please reach out:
Email: service@yocles.com
We aim to respond within 1–2 business days.
Thank you for trusting us with your purchase.